Restaurant Manager

Bob Evans Restaurants•Northwood, OH

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, implementing company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. It involves supervising and developing employees, delivering guest service, supporting marketing and sales efforts, maintaining food quality and cleanliness, and managing costs and operational controls. The position offers pay up to $56,000 per year, depending on experience and geographic location or local market demand. The posting highlights early closing with no late nights, flexible schedules, work-life balance, career growth, and benefits. Employees are expected to follow the company’s safety and sanitation procedures and applicable CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model in employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • For restaurants serving alcohol, compliance with state-mandated age requirements for managers who serve alcohol.

Nice To Haves

  • At least 2 years of prior experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems in accordance with company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and help create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food-quality or service issues with a focus on guest satisfaction.
  • Help maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Promote safe work behaviors to maintain a safe environment for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs by following recipes, managing portions, and overseeing inventory.
  • Control labor costs by monitoring daily schedules and sales performance using the company’s labor-scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Work-life balance.
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