Restaurant Manager

Niagara Restaurant Group • Tonawanda, NY

33d • Onsite

About The Position

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN’. As a Restaurant Manager, you are key to our business. You will be responsible to maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan. Additional duties of a General Manager include; Motivating the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability, hiring, training, and monitoring the development of staff.

Requirements

• 1-3 years of quick service restaurant, retail or hospitality management experience
• Open availability is required, specifically early mornings, weekends, and holidays to manage peak rush windows.
• Strong nulti-tasking under pressure, proficiency with POS software, and basic math/financial acumen for inventory and cash handling.
• 3-5 years of experience in food & beverage service, management, hospitality, or retail environment.
• Reliable transportation
• A flexible schedule

Responsibilities

• Recruit, hire, train, and schedule team members.
• Foster and guest-first culture and resolve employee or customer issues promptly.
• Oversee daily store openings/closings, food safety, inventory control, waste reduction, meet labor budget, and compliance with health regulations.
• Monitor and control labor and food costs to hit profitability metrics and sales goals.
• Execute new product rollouts, marketing windows, and sampling campaigns strictly according to franchise and corporate Guideline.
• Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan.
• Motivate the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability.
• Hire, train, and monitor the development of staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED