Restaurant Manager

Hilton•Malta, MT

About The Position

The Restaurant Manager oversees daily restaurant operations, ensuring smooth service and an exceptional guest experience. This role leads and develops the restaurant team, creates memorable guest experiences, and brings creativity and innovation to the restaurant and bar offering. The manager is the primary point of contact for guests in the restaurant, bar, and pool area and oversees restaurant and bar operations, private events, banqueting, and staff management.

Requirements

  • Strong knowledge of bar operations, including cocktail creation, wine pairing, and inventory management.
  • Experience managing private events and adapting venues for banqueting services.
  • Warm, approachable personality with excellent communication and interpersonal skills.
  • Ability to manage multiple tasks, prioritize effectively, and work well under pressure, particularly during peak service and events.
  • Problem-solving skills and a proactive mindset.
  • Leadership experience and ability to motivate and develop a team.
  • Impeccable organizational skills and attention to detail.
  • Passion for creating memorable guest experiences and achieving service excellence.

Responsibilities

  • Serve as the primary point of contact for guests in the restaurant, bar, and pool area; engage warmly, anticipate needs, exceed expectations, and ensure guest satisfaction.
  • Manage daily restaurant and bar operations, ensuring efficient, high-quality service, cleanliness, organization, and functionality.
  • Lead, train, and inspire the team to deliver exceptional service in a fast-paced environment.
  • Design and execute a creative, diverse cocktail menu and develop and maintain a compelling wine list.
  • Oversee private events and prepare the restaurant as a banqueting venue for special occasions.
  • Coordinate with the Executive Chef and events team to deliver seamless event service and memorable experiences.
  • Manage event preparation, execution, and breakdown with precision and care.
  • Lead servers, bartenders, and pool attendants, fostering a positive and productive environment.
  • Conduct regular training to improve service standards, cocktail skills, wine knowledge, and safety practices.
  • Schedule staff, monitor performance, and address personnel matters professionally and tactfully.
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