Restaurant Manager

PF Changs • Charlotte, NC

11d • $60,000 - $75,000

About The Position

P.F. Chang's is hiring a salaried, full-time Restaurant Manager. This hands-on leader oversees front-of-house hospitality and back-of-house culinary operations, develops an engaged team, creates memorable guest experiences, and supports strong restaurant performance. The role is guided by the PRIDE values of Passion, Respect, Innovation, Discipline, and Excellence, with an emphasis on caring about the details that define the brand and holding the team to high standards.

The manager works across FOH and BOH shifts in a fast-paced restaurant environment. The position requires flexible availability across days, evenings, weekends, and holidays, reliable attendance, and the ability to work in kitchen, cooler, freezer, and outdoor conditions. Travel may be required up to 20% of the time for training, business meetings, or occasional multi-location support.

Requirements

• 1–3 years of progressive restaurant leadership experience managing both FOH and BOH operations in a high-volume, full-service restaurant.
• At least 21 years of age and a high school diploma or equivalent.
• Maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
• Valid driver's license and ability to handle operational duties such as shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
• Strong proficiency in culinary and beverage standards, labor management, cost controls, POS technology, problem-solving, and team coaching.
• Flexible availability to work FOH and BOH shifts across days, evenings, weekends, and holidays.
• Regular, reliable attendance and ability to work collaboratively in a fast-paced environment.
• Ability to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.
• Ability to perform all essential job functions with or without reasonable accommodation.

Nice To Haves

• College coursework in hospitality, culinary arts, or business.
• Willingness and ability to travel up to 20% for training, business meetings, or occasional multi-location support.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Coach service, menu knowledge, speed of service, and guest recovery to deliver personalized hospitality.
• Maintain a clean, safe, and guest-ready environment by overseeing sanitation checks, facility upkeep, and preventive equipment maintenance.
• Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, participate in inventory and ordering, and support restaurant performance goals.
• Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Monthly and quarterly performance bonuses.
• Paid management training program and career advancement opportunities through promotion from within.
• Employee referral bonuses of $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee's home location.
• Exclusive employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED