Restaurant Manager - Terreno
About The Position
Terreno in Naples, Florida, is seeking an experienced, service-oriented Restaurant Manager to lead restaurant and bar operations. The position oversees daily front-of-house operations, bar and service teams, and provides guidance to back-of-house team members. The manager is responsible for exceptional service, product quality, and a welcoming atmosphere for members and guests, while maintaining the Community/Club’s standards of excellence. Responsibilities include front-of-house staffing and team development; hiring, training, coaching, counseling, and, when necessary, separating team members in accordance with Community policies and HR guidance. The manager also oversees inventory, cost control, compliance, and supplier relationships, and contributes to menu development and promotional initiatives. The role is hourly, full-time, and non-exempt, with working hours determined by shift assignments. The position reports to the Community (HOA) Manager, Regional LCAM, and Board of Directors, and directly supervises FOH team members. Work is primarily indoors with some outdoor exposure. Potential hazards include sharp utensils, rapidly moving equipment, harmful chemicals, and flying golf balls. The role requires physical work, including extended periods of standing and activity, and lifting and carrying items weighing up to 40 pounds or more. Work requiring a ladder longer than 8 feet is subject to review by the Club Maintenance person; staff are prohibited from climbing above 8 feet, entering facility attics, walking on building roofs, or using scaffolding.
Requirements
- Proven experience in bartending and bar management.
- Strong leadership and team management skills, including experience hiring, coaching, and managing performance.
- Excellent interpersonal and communication skills, including the ability to resolve conflicts calmly and professionally.
- Thorough knowledge of bar operations, beverage trends, and cost controls.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Ability to multitask and work effectively during high-volume service periods.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced environment.
- Good organizational and verbal skills; ability to use logical and rational thinking to resolve issues.
- Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor operational areas, and write and read member communications.
- Ability to perform moderate physical work and lift up to 40 pounds, including lifting up to 30 pounds frequently and up to 20 pounds constantly.
- Ability to bend, kneel, crouch, climb, reach, stand, push, lift, and grasp for up to five hours without sitting.
- Ability to consistently lift, carry, and load equipment that may weigh 40 pounds or more, and sustain aerobic activity for 20 consecutive minutes.
Nice To Haves
- Bartending and bar management experience in a country club, hotel, or upscale hospitality environment.
Responsibilities
- Oversee bar operations, including staff supervision, inventory management, and guest service.
- Hire, train, coach, and, when necessary, conduct corrective actions or terminations of front-of-house and/or back-of-house team members in accordance with Community policies and HR guidance.
- Create and manage staff schedules to ensure appropriate coverage during peak hours and events.
- Maintain an up-to-date liquor license and ensure regulatory compliance.
- Monitor inventory, place orders, maintain supplier relationships, manage costs, and minimize waste.
- Prepare and serve beverages according to Club/Community standards and member and guest preferences when needed.
- Ensure bar cleanliness, safety, and sanitation standards are upheld.
- Develop and implement quality and safety control measures, including staff training and regular compliance checks.
- Lead by example to maintain a fun, professional, and guest-focused environment.
- Visit each table at least once during each guest’s visit when business volume and staffing coverage allow.
- Greet guests and staff in a cheerful, welcoming manner and bid each guest or party farewell.
- Collaborate with culinary team management on seasonal drink and dining menus, restaurant promotions, and events.
- Assist staff during busy periods as needed to support the team and ensure guest satisfaction.
- Perform other duties as assigned.
Benefits
- Full healthcare benefits, including medical, dental, and ancillary insurance
- 401(k) with company match
- Paid time off
- A collaborative and professional team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
