Restaurant Manager

Restoration Hardware • Palo Alto, CA

20d

About The Position

RH Hospitality is expanding its portfolio of restaurants within RH Design Galleries worldwide, aiming to blend home and hospitality and immerse guests in the RH lifestyle. The Associate Hospitality Leader is a member of the Property Leadership Team and partners with the Hospitality Leader to execute the RH vision, deliver service and operational excellence, and inspire Team Members to create an extraordinary guest experience. The role calls for a thoughtful, driven leader who thrives in a fast-paced environment, develops others, and combines strategic thinking with a hands-on approach.

Requirements

• At least 3 years of hospitality leadership experience in a high-volume, full-service restaurant, or an equivalent combination of education and experience.
• Ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning.
• Expertise with computer systems, including Microsoft Excel, inventory management systems, Micros Point of Sale or an equivalent system, and email communication.
• Ability to work autonomously, make strategic decisions, and collaborate effectively across all levels of leadership.
• Legal authorization to work in the country of application at the time of application.
• Flexibility to work weekends, holidays, and variable shifts as needed.

Responsibilities

• Lead and develop Team Members in partnership with the Hospitality Leader through structured training and in-the-moment guidance, upholding dining room service standards and supporting professional growth.
• Partner with the Hospitality Leader on the strategic direction of dining room service, including recruiting, hiring, onboarding, and building a high-performing team aligned with RH’s vision.
• Implement and uphold quality and safety standards across hospitality spaces, ensure regulatory compliance, and provide feedback when necessary.
• Serve as a resource for guests and Team Members to create a seamless experience.
• Support the Hospitality Leader in advancing RH’s financial vision by assessing labor and sales performance reporting and implementing practices to increase revenue.
• Create strategic team schedules to optimize business operations and elevate the client experience.
• Assume full leadership responsibilities in the Hospitality Leader’s absence, ensuring seamless operations and team alignment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed