Restaurant Manager

Bob Evans Restaurants•Ashland, OH
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, ensuring the execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. It includes supervising and developing employees, helping deliver a warm and hospitable guest experience, supporting marketing and sales initiatives, maintaining efficient operations and cost controls, and ensuring food quality, cleanliness, safety, and security standards. The posting describes pay of up to $56,000 per year, depending on experience and geographic location or local market demand. It also highlights early closing with no late nights, flexible schedules, work-life balance, career growth, and benefits.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills, strong interpersonal skills, and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to meet the physical demands of the role, including standing and walking for long periods, pushing, lifting, carrying, and transferring up to 50 pounds, reaching, handling objects or controls, bending and stooping, tasting and smelling, communicating verbally, and accessing all restaurant areas.

Nice To Haves

  • A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling is preferred.

Responsibilities

  • Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems in accordance with company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Support store sales through complete and timely execution of corporate and local marketing programs.
  • Promote sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
  • Help maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
  • Monitor daily activities to maintain food quality and cleanliness standards.
  • Manage day-to-day operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
  • Control food costs through recipe adherence, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Competitive compensation.
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