Restaurant Manager

Raising Cane's • Knoxville, TN

15h

About The Position

The Restaurant Manager supports the Restaurant Leader with day-to-day restaurant operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet standards across restaurant zones, serves as manager on duty, opens and closes the restaurant, and oversees cash handling and accountability. The manager directs crewmembers, delivers customer service, and uses required tools and documentation to support shift execution and corrective action. The position works in a fast-paced kitchen and involves customer interaction, inside and outside work in varied temperatures, and physical activity such as walking, standing, lifting, and bending. Work may involve food products, common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment.

Requirements

• At least 1 year of restaurant or retail management experience.
• Must be at least 18 years of age.
• Detail-oriented and organized, with the ability to manage multiple changing priorities.
• Self-driven, flexible, and energetic, with strong written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize problems, set goals, execute plans, and convert them into action to solve problems.
• Knowledge and skills in staffing, scheduling, people management, and cost management.
• Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
• Must complete all required Raising Cane’s company training programs.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Execute shift management in accordance with operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Direct crewmembers during a shift.
• Provide exemplary customer service.
• Use the reward and recognition program for crewmembers in the restaurant.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay, except in some states where pay is bi-weekly.
• Competitive pay plus monthly bonus.
• Paid time off and sick time.
• Eight paid holidays a year.
• Early closure for company events.
• Casual work attire.
• Perkspot Employee Discount Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed