Restaurant Manager

Bob Evans Restaurants • Niagara Falls, NY

20d • Onsite

About The Position

The role supports the restaurant’s daily operations and staff, executing company policies, procedures, programs, and systems. It contributes to restaurant success by building sales, achieving goals, and improving profitability. The position supervises employees in accordance with company policies and applicable laws, coaches and mentors team members, and helps create a professional, warm, and hospitable environment for guests and staff. The posting describes the responsibilities under the heading “Assistant Manager Responsibilities,” although the advertised title is Restaurant Manager.

The role also supports sales and marketing activities, guest service, food quality and cleanliness, operational efficiency, cost controls, and compliance with safety and security requirements. It may occasionally assist team members with their job duties and perform other duties as assigned.

Pay is up to $56,000 per year, depending on experience and geographic location/local market demand. The posting highlights early closing times, no late nights, flexible schedules, work-life balance, career growth, and benefits. The company says it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

• Prior experience in a leadership role is required.
• High school diploma or equivalent.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organizational skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model in employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to meet the role’s physical requirements, including standing for an entire shift, walking for long periods, pushing, lifting, carrying, and transferring up to 50 pounds, reaching, handling objects and controls, bending, stooping, tasting and smelling, communicating verbally, using vision, and accessing all restaurant areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.
• For restaurants serving alcohol, meeting applicable state-mandated age requirements for managers who serve alcohol.

Responsibilities

• Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
• Help build sales, achieve goals, and drive restaurant profitability.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Support store sales through complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring daily schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED