Restaurant Manager

PopStroke Entertainment Group • The Colony, TX

21d • $55,000 - $65,000

About The Position

The Restaurant Manager supports the Operating Partner and Assistant Operating Partner in supervising daily operations and delivering service across restaurant and golf operations. The role contributes to employee selection and development, inventory management, and ordering food and supplies, while helping provide guests with a positive restaurant and golf experience. The Restaurant Manager reports to the Operating Partner and has a listed salary of $55,000–$65,000.

Requirements

• At least 3 years of restaurant management or supervisory experience in a high-volume environment.
• Knowledge of computers, including MS Word, Excel, Outlook, and Outlook Calendar.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Ability to learn golf-function dimensions, including golf-course maintenance, pars and supply ordering, and staffing levels.
• Valid driver’s license.
• Must be eligible to work in the United States.
• Self-discipline, initiative, leadership ability, and an outgoing disposition.
• Pleasant and polite manner and a neat, clean appearance.
• Ability to motivate employees to work as a team and meet food and service standards.
• Ability to coordinate a wide range of activities under pressure and recommend appropriate solutions to restaurant problems.
• Good communication skills for working with diverse staff.
• Ability to coordinate food, beverage, and labor costs while maintaining required operating standards.
• Ability to assess the applicability of job applicants’ experience and qualifications.

Nice To Haves

• Bachelor of Science degree in hotel or restaurant management is desirable; a combination of practical experience and education may be considered as an alternative.

Responsibilities

• Support the Operating Partner and Assistant Operating Partner in meeting service, sales, and profit objectives and supervise and direct staff in daily work activities.
• Represent PopStroke professionally and promote its “Best in Class” philosophy.
• Perform opening and closing procedures, run shifts, and assist with service as needed.
• Follow company standards and service levels to increase sales and manage food, beverage, supply, utility, and labor costs.
• Provide direction and training so team members deliver an exceptional guest experience.
• Ensure positive guest service and respond to complaints with appropriate actions to encourage dissatisfied guests to return.
• Assist with hiring, supervising, and, when necessary, terminating employees.
• Conduct orientation, explain the PopStroke philosophy, and help train new employees.
• Provide ongoing employee feedback and assist the General Manager with performance expectations, reviews, and counseling.
• Assist with scheduling for assigned areas of responsibility.
• Assist the Operating Partner with administrative duties and the efficient provisioning and purchasing of supplies.
• Enforce sanitary food-handling practices, cleanliness, and maintenance standards in restaurant and dining areas, golf courses, the golf building, and ice cream shop.
• Ensure compliance during assigned shifts with operational standards, company policies, and applicable federal, state, and local laws and ordinances.
• Ensure consistent food preparation and service quality and investigate and resolve complaints about food, service, or golf-course issues.
• Ensure security procedures protect employees, guests, and company assets, and maintain a safe working and guest environment to reduce injuries and accidents.
• Complete accident reports promptly when a guest or employee is injured.
• Maintain the professional appearance of the property, including cleanliness, uniforms, and appearance standards.
• Keep the Operating Partner promptly and fully informed of significant issues and positive events, take corrective action when appropriate, and suggest alternatives when needed.
• Maintain positive working relationships with company employees to foster a cooperative and productive work environment.
• Maintain ServSafe certification and uphold ServSafe guidelines.
• Perform other duties and responsibilities as required or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed