Restaurant Manager

New Castle Hotel•Lake Placid, NY

About The Position

The Restaurant Manager leads food and beverage operations to create exceptional dining experiences across breakfast, lunch, and dinner. The role models welcoming, attentive service; keeps current with food-service and product trends; and regularly inspects assigned areas, recognizes strong performance, and identifies needs for training, maintenance, or improvement. The manager connects with guests, staff, and culinary partners, listens actively, and works to improve the guest experience. The manager ensures outlets provide quality products and service through well-trained staff while remaining profitable and maximizing G.S.I. The position may also serve as Manager on Duty if requested. This is a full-time, exempt position compensated at $62,400 per year.

Requirements

  • At least four years of progressive food and beverage experience in a resort or hotel.
  • Ability to read, write, and communicate verbally in English effectively and professionally.
  • Ability to deal professionally with difficult situations and people.
  • Ability to use a computer and various software programs regularly.
  • Certified alcohol training.
  • Ability to work long hours.
  • Ability to exert up to 20 pounds of force occasionally and/or 10 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to bend, stretch, twist, or reach with the body and arms.
  • Ability to work under variable temperatures and noise levels.
  • Near vision sufficient to see details at close range.
  • Ability to stand for long periods without sitting or leaning.

Nice To Haves

  • College coursework.
  • Prior supervisory experience.

Responsibilities

  • Model welcoming and effective guest service for the team.
  • Keep current with food-service and product trends and apply relevant trends in operations.
  • Inspect assigned areas, recognize staff performance, and identify needs for training, maintenance, or other improvements.
  • Connect with guests, staff, and culinary partners, listen for concerns, and seek ways to improve the experience.
  • Ensure outlets provide quality products and service through well-trained staff while maintaining profitability and maximizing G.S.I.
  • Serve as Manager on Duty if requested.
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