Restaurant Manager

Dunkin' - The Salema Group • Seabrook, NH

8d

About The Position

The Restaurant Manager leads a Dunkin’ restaurant for The Salema Group, building a strong team, delivering positive guest experiences, and driving business results. The role sets a guest-first culture focused on speed, accuracy, and friendliness; develops team members through training, coaching, feedback, and accountability; and maintains brand, safety, and cleanliness standards. The manager oversees daily operations, scheduling, payroll, inventory, and compliance, while managing labor, food costs, and operating expenses, analyzing sales trends, and monitoring KPIs to meet or exceed targets.

The role is expected to work 40–50 hours per week, 5–6 days per week, including weekends and holidays as needed. Candidates need at least one year of food service management experience, a high school diploma or equivalent, reliable transportation, and flexible availability. The position requires standing for extended periods and lifting up to 50 pounds.

The Salema Group is a family-owned business operating 28 Dunkin’ locations in the seacoast areas of New Hampshire and Maine, and has been in the Dunkin’ business since 1979. This position is employed by the independent franchisee, not Dunkin’ Brands, Inc. or its affiliates.

Requirements

• At least 1 year of food service management experience.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• High school diploma or equivalent.
• Reliable transportation and flexible availability.
• Ability to stand for extended periods and lift up to 50 lbs.

Nice To Haves

• ServSafe certification.

Responsibilities

• Set and maintain a guest-first culture focused on speed, accuracy, and friendliness.
• Ensure guest interactions reflect company standards and brand expectations.
• Resolve guest concerns quickly and professionally.
• Train, coach, and develop team members.
• Build a strong leadership pipeline within the store.
• Set clear expectations and provide feedback and accountability.
• Lead by example with a strong presence on the floor.
• Ensure brand, safety, and cleanliness standards are followed.
• Manage daily operations to maintain an efficient, organized environment.
• Oversee scheduling, payroll, inventory, and compliance.
• Manage and control labor, food costs, and operating expenses.
• Analyze sales trends and implement strategies to drive growth.
• Monitor KPIs and adjust operations to meet or exceed targets.

Benefits

• Competitive pay with a monthly bonus and unlimited earning potential.
• 401(k) program.
• Paid time off and sick pay.
• 100% medical and dental coverage for single plans, plus a contribution toward family plans.
• AFLAC coverage, including accident, short-term disability, and life insurance.
• Free employee meals.
• Tuition assistance through SNHU online programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED