Restaurant Manager

Bob Evans Restaurants • Octa, OH

22d • $56,000 • Onsite

About The Position

The Assistant Manager role supports the restaurant’s daily operations and staff, and executes company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and driving profitability. It includes supervising employees, coaching and mentoring team members, supporting guest satisfaction, maintaining food quality and cleanliness, and helping manage costs and operations. The position may occasionally assist with team members’ job duties.

Bob Evans describes its purpose as serving high-quality, farm-fresh food and providing guests with a family dining experience. The company emphasizes caring for employees and guests, serving local communities, and offering food at a good value.

The role requires standing and walking for extended periods, handling objects and controls, reaching, bending and stooping, and pushing, lifting, carrying, or transferring up to 50 pounds. It also requires the ability to access all areas of the restaurant and use taste, smell, verbal communication, and various forms of vision. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, handle objects, tools, or controls, bend, and stoop.
• Ability to taste and smell and to communicate verbally.
• Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College education and/or culinary schooling preferred.

Responsibilities

• Supervise employees in accordance with company policies and applicable laws.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with employer match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED