Restaurant Manager

Bob Evans Restaurants • Elizabethtown, KY

20d • Onsite

About The Position

This fast-paced restaurant leadership position supports daily operations and staff, implements company policies and procedures, and contributes to sales, goal attainment, and restaurant profitability. The role involves supervising and developing team members, maintaining a welcoming guest experience, and overseeing operational, financial, food-quality, safety, and cleanliness standards. The posting’s responsibilities section refers to the position as Assistant Manager.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal-computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to meet the position’s physical requirements, including standing for the entire shift, walking for long periods, and pushing, lifting, carrying, or transferring up to 50 pounds.

Nice To Haves

• A minimum of two years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.

Responsibilities

• Support the restaurant’s daily operations and staff, and execute company policies, procedures, programs, and systems.
• Recruit, interview, train, assign work to, direct, appraise, reward, and discipline employees; address complaints and resolve problems in accordance with company policies and applicable laws.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations, follow cash-control and security procedures, review financial reports and schedules, and take appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED