About The Position

Chili's Restaurant Managers lead teams in a high-energy restaurant environment, focusing on hospitality, teamwork, Guest satisfaction, operational quality, and financial results. They connect with Team Members and Guests, help create a fun and collaborative workplace, and ensure the restaurant meets its operational and financial responsibilities. Managers hire, train, retain, and develop Team Members while communicating and embodying Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Be a dependable team player.
  • Prefer working in a fast-paced environment.
  • Have strong multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members to take on larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food-handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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