Restaurant Manager

Raising Cane's•Oakland, CA

About The Position

The Restaurant Manager supports the Restaurant Leader with day-to-day restaurant operations and upholds Raising Cane’s standards and culture through shift management. The role ensures restaurant operations meet company standards across all zones during a shift, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The position involves working in a fast-paced kitchen and interacting with customers. The work environment includes extended periods of walking, standing, lifting, and bending; indoor and outdoor work in varied temperatures; and working with food products, common allergens, industrial equipment, and commercial cleaning products. Personal protective equipment is required for some tasks.

Requirements

  • At least 1 year of restaurant or retail management experience.
  • Must be at least 18 years of age.
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
  • Must complete all required Raising Cane’s company training programs.
  • Detail-oriented, organized, and able to manage multiple changing priorities.
  • Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
  • Able to recognize problems, set goals, execute plans, and take action to solve problems.
  • Knowledge and skills in staffing, scheduling, people management, and cost management.
  • Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
  • Act as manager on duty and open and close the restaurant.
  • Manage cash handling and ensure accountability.
  • Enforce Raising Cane’s policies and standards.
  • Execute shift management in accordance with operations and safety standards.
  • Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
  • Direct crewmembers during a shift.
  • Provide exemplary customer service.
  • Use the reward and recognition program for crewmembers in the restaurant.
  • Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
  • Ensure restaurant cleanliness and that the facility is in good working order.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, vision, and pharmacy benefits
  • Dependent care and healthcare flexible spending accounts
  • Company-provided life and disability insurance
  • Hospital indemnity, accident, and critical illness coverage
  • 401(k) with employer match for employees age 21 and older
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition reimbursement
  • Crewmember Assistance Program
  • Pet insurance
  • Competitive pay and monthly bonus
  • Paid time off and sick time
  • Eight paid holidays a year
  • Early closure for company events
  • Casual work attire
  • Perkspot employee discount programs
  • Bi-weekly pay (some states may have different pay schedules)
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