Restaurant Manager

Bob Evans Restaurants • Harborcreek Township, PA

22d • $56,000

About The Position

This fast-paced restaurant leadership position supports daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and driving profitability. It includes supervising and developing employees, supporting guest satisfaction, maintaining food quality and cleanliness, and managing costs and operational controls. The posting describes the responsibilities under the heading “Assistant Manager Responsibilities,” although the listed job title is “Restaurant Manager.”

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For manager positions at restaurants serving alcohol, compliance with state-mandated age requirements for serving alcohol.

Nice To Haves

• A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.

Responsibilities

• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems in accordance with company policies and applicable laws.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their category job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors to maintain a safe environment for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs by following recipes, portion-control practices, and inventory-management procedures.
• Control labor costs by monitoring daily schedules and sales performance using the company labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED