Restaurant Manager

Bob Evans Restaurants•Wheeling, WV

22d•$56,000•Onsite

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, ensuring the execution of company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. The job posting describes supervisory responsibilities such as recruiting, interviewing, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems. Managers coach and mentor team members, promote a warm and hospitable guest experience, and may occasionally help with team members’ job duties. The role helps execute local and corporate marketing programs, sales-building and suggestive-selling activities, and actions to improve table turnover and sales. It also involves resolving guest concerns, maintaining operational efficiency and cost controls, ensuring food quality and cleanliness, and enforcing health, safety, security, and cash-control procedures. Managers review financial reports and schedules, manage food and labor costs, and perform other duties as assigned. The posting advertises pay up to $56,000 per year, depending on experience and geographic location/local market demand, early closing with no late nights, flexible schedules, work-life balance, career growth, and benefits. Physical requirements include standing for the entire shift, walking for long periods, pushing, lifting, carrying, and transferring up to 50 pounds, reaching, handling objects or controls, bending and stooping, tasting and smelling, communicating verbally, using various forms of vision, and accessing all areas of the restaurant.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication skills.
Strong interpersonal skills and conflict-resolution abilities.
Strong planning and organization skills.
Dedication to exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Availability to work a variety of shifts and weekends.
For restaurants serving alcohol, meet applicable state-mandated age requirements for serving alcohol.

Nice To Haves

At least two years of prior experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
College and/or culinary schooling is preferred.

Responsibilities

Carry out supervisory duties in accordance with company policies and applicable laws.
Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
Coach and mentor team members to support employee success and guest satisfaction.
Model professional behavior and create a warm, friendly, hospitable atmosphere.
Occasionally assist team members with their job duties as needed.
Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling.
Maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food-quality or service issues.
Help maintain efficient operations, appropriate cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
Enforce safe work behaviors to maintain a safe environment for guests and crew members.
Monitor daily activities to ensure food quality and cleanliness standards.
Control day-to-day operations, including following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
Control food costs through recipes, portion control, and inventory management.
Control labor costs by monitoring daily schedules and sales performance using the company labor-scheduling tool.
Perform other duties as assigned.