Restaurant Manager

Bob Evans Restaurants • Hermitage, PA

22d

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, ensuring execution of company policies, procedures, programs, and systems. The role helps build sales, meet goals, and improve restaurant profitability while fostering a warm, hospitable environment and strong guest and employee experiences. It also helps maintain efficient operations, cost controls, food quality, cleanliness, and compliance with safety requirements.

The position requires standing and walking for long periods during a shift, pushing, lifting, carrying, and transferring up to 50 pounds, and accessing all areas of the restaurant. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bob Evans updates safety and sanitation procedures in line with current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organizational skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for the entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, handle objects, tools, or controls, bend, and stoop; taste and smell; communicate verbally; and access all restaurant areas.
• Visual abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Greet guests and investigate and resolve food-quality or service issues with the goal of 100% guest satisfaction.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors to maintain a safe environment for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs by following recipes, using portion control, and managing inventory.
• Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED