Restaurant Manager

Bob Evans Restaurants•Wooster, OH

22d•$56,000•Onsite

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervisory responsibilities under company policies and applicable laws, as well as supporting team development, guest satisfaction, food quality, safety, and operational controls. Bob Evans describes its purpose as serving high-quality farm-fresh food and providing guests with a family dining experience. The company emphasizes taking care of team members and guests, serving communities, and offering career growth. The role offers pay up to $56,000 per year depending on experience and geographic location/local market demand, early closing with no late nights, flexible schedules, and benefits including a 401(k) with employer match. The position requires standing for an entire shift and walking for long periods, and includes physical tasks such as lifting and transferring up to 50 pounds, reaching, handling objects or controls, bending, and stooping. The employee must be able to access all restaurant areas and use sensory and communication abilities described in the posting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication skills.
Strong interpersonal skills and conflict resolution abilities.
Strong planning and organization skills.
Dedication to providing exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Availability to work a variety of shifts and weekends.
Ability to stand for an entire shift and walk for long periods without rest or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds.
Ability to reach, handle objects, tools, or controls, bend, and stoop.
Ability to taste and smell, communicate verbally, use the listed visual abilities, and freely access all areas of the restaurant.

Nice To Haves

A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling is preferred.

Responsibilities

Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and foster a warm, friendly, hospitable atmosphere.
Occasionally assist team members with category job duties as needed.
Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling.
Maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food quality or service issues with the goal of 100% guest satisfaction.
Assist in maintaining efficient operations, appropriate cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
Enforce safe work behaviors to maintain a safe environment for guests and crew members.
Monitor daily activities to ensure food quality and cleanliness standards.
Control day-to-day operations, including following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
Control food costs by following recipes, portion control, and inventory management.
Control labor costs by monitoring daily schedules and sales performance through the company’s labor scheduling tool.
Perform other duties as assigned.