Restaurant Manager

Smashburger 1396 Tempe Marketplace•Tempe, AZ

About The Position

The Restaurant Manager oversees daily restaurant operations, staff performance, and the guest experience while supporting the General Manager. The role emphasizes team leadership and training, food safety, scheduling, inventory management, and cost control. The manager helps maintain a positive and productive workplace, strong service standards, and compliance with operational and employment regulations.

Requirements

  • 1–2 years of restaurant manager experience.
  • Flexibility to work nights, weekends, and holidays.
  • Follow Smashburger uniform standards.
  • Ability to follow Smashburger guidelines and procedures, as well as local, state, and federal employment regulations.
  • Successfully complete the Smashburger training program.
  • Strong written and verbal communication skills to communicate effectively with restaurant management, front-line employees, and corporate support teams.
  • People-management skills to select, assess, coach or counsel, develop, motivate, and lead restaurant teams.
  • Excellent attention to detail.
  • Proven time-management, consistency, and organizational skills.
  • Highly motivated, self-directed, and results-driven.
  • Physical ability to stand for extended periods and move and lift boxes of food or supplies weighing up to 50 pounds.
  • Ability to work in high and low temperatures.

Responsibilities

  • Lead, train, and manage shift leaders and team members.
  • Foster a positive and productive work environment.
  • Oversee daily restaurant operations, including opening and closing procedures.
  • Ensure food safety, cleanliness, and compliance with regulations.
  • Monitor and improve guest satisfaction and service standards.
  • Manage scheduling, labor costs, and team performance.
  • Handle inventory, ordering, and cost control, including COGS.
  • Support hiring, onboarding, and ongoing employee development.
  • Ensure accurate cash handling and operational compliance.
  • Assist with local marketing and store initiatives.

Benefits

  • Quarterly bonus.
  • Referral payments for qualifying manager-level referrals, paid in two distributions subject to stated eligibility conditions.
  • One free meal per shift for eligible Restaurant General Managers, Restaurant Managers, and Shift Leaders.
  • Paid vacation and sick time.
  • Medical, dental, and vision options.
  • 401(k) match for employees age 21 and older.
  • Flexible schedules in a fun, family-friendly team environment.
  • Employee Assistance Program.
  • Fast-track career opportunities.
  • Free uniform.
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