Restaurant Manager

Bob Evans Restaurants•Macedonia, OH

22d•$56,000•Onsite

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, carrying out company policies, procedures, programs, and systems. The role helps build sales, achieve goals, and improve profitability while maintaining a welcoming atmosphere and a strong guest experience. It includes supervising, coaching, and developing employees; supporting marketing and sales-building activities; resolving guest concerns; and maintaining food quality, cleanliness, safety, and efficient restaurant operations. The manager oversees day-to-day operational controls, including cash and security procedures, financial reports and schedules, food and labor costs, recipes, portion control, and inventory. The position may also assist team members with their duties as needed. The job requires standing and walking for extended periods, lifting and carrying up to 50 pounds, and accessing all restaurant areas. Reasonable accommodations may be made for individuals with disabilities. Bob Evans updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication skills.
Strong interpersonal skills and conflict-resolution abilities.
Strong planning and organization skills.
Dedication to exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Available to work a variety of shifts and weekends.
Ability to stand for an entire shift and walk for long periods without rest or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds.
Ability to reach, handle objects, tools, or controls, bend, and stoop; taste and smell; and communicate verbally.
Visual abilities including close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Ability to freely access all restaurant areas, including selling floors, stock areas, and register areas.
For alcohol-serving restaurants, meet applicable state-mandated age requirements for serving alcohol.

Nice To Haves

At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling preferred.

Responsibilities

Exercise supervisory responsibilities in accordance with company policies and applicable laws.
Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and foster a warm, friendly, hospitable atmosphere.
Assist team members with category job duties as needed.
Help build store sales through complete and timely execution of corporate and local marketing programs.
Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food quality or service issues.
Help maintain efficient operations, cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
Enforce safe work behaviors to protect guests and crew members.
Monitor daily activities to ensure food quality and cleanliness standards.
Manage daily operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
Control food costs through recipes, portion control, and inventory management.
Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
Perform other duties as assigned.