Restaurant Manager

Bob Evans Restaurants • Gahanna, OH

20d • Onsite

About The Position

The position description identifies the role as Restaurant Manager, although its responsibilities section refers to an Assistant Manager. The role supports daily restaurant operations and staff, executes company policies and programs, and contributes to sales, goal achievement, and profitability. It includes supervising, recruiting, interviewing, training, coaching, and evaluating employees, and resolving employee and guest concerns. The manager helps maintain a welcoming atmosphere and high standards for guest service, food quality, cleanliness, safety, and efficient operations. The role also supports marketing and sales-building activities and manages cash controls, food and labor costs, inventory, schedules, and financial reports.

The position requires standing and walking for extended periods and performing various physical tasks, including lifting and carrying up to 50 pounds. Reasonable accommodations may be made for qualified individuals. Bob Evans says it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to meet the physical requirements, including standing for an entire shift, walking for long periods, lifting and carrying up to 50 pounds, reaching, handling objects and controls, bending, stooping, communicating verbally, using vision and depth perception, and accessing all areas of the restaurant.

Nice To Haves

• A minimum of 2 years of prior experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems.
• Coach and mentor team members to support employee success and guest satisfaction.
• Model professional behavior and foster a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Help build store sales by ensuring timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food-quality and cleanliness standards.
• Control day-to-day operations, including cash control and security procedures, review of financial reports and schedules, and appropriate follow-up actions.
• Control food costs through recipe compliance, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED