Restaurant Manager

Bob Evans Restaurants•Huntersville, WV
•$56,000•Onsite

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. The manager supervises and develops employees, supports guest satisfaction, and helps maintain efficient, safe, and high-quality restaurant operations. Bob Evans describes its purpose as serving high-quality farm-fresh food and providing guests with a family dining experience. The company emphasizes care for employees and guests, community roots, and serving food at a great value. The role requires standing and walking for long periods throughout a shift, lifting and carrying up to 50 pounds, and accessing all areas of the restaurant. Reasonable accommodations may be made for employees with disabilities. The company updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • For restaurants that serve alcohol, meet applicable state-mandated age requirements for managers who serve alcohol.

Nice To Haves

  • At least 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Supervise employees in accordance with company policies and applicable laws.
  • Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties as needed.
  • Help build store sales through complete and timely execution of corporate and local marketing programs.
  • Lead sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
  • Help maintain efficient operations, cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs by following recipes and portion-control and inventory-management practices.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with employer match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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