Restaurant Manager

Raising Cane's•Laguna Hills, CA

About The Position

The Restaurant Manager supports the Restaurant Leader with day-to-day restaurant operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet company standards across all restaurant zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. It also involves directing crewmembers, providing customer service, maintaining cleanliness and facility readiness, and using required tools and records to support shift execution and corrective action. The work environment is a fast-paced kitchen with customer interaction. It involves extended periods of walking, standing, lifting, and bending, work inside and outside in varied temperatures, and working around food products, common allergens, industrial equipment, and commercial cleaning products while using required personal protective equipment.

Requirements

At least 1 year of restaurant or retail management experience.
Be at least 18 years of age.
Be detail-oriented and organized, and able to manage multiple changing priorities.
Be self-driven, flexible, and energetic, with strong written and verbal communication skills.
Work effectively and efficiently both independently and collaboratively.
Recognize problems, set goals, execute plans, and solve problems.
Have knowledge and skills in staffing, scheduling, people management, and cost management.
Be proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Be able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Complete all required Raising Cane’s company training programs.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shift management in accordance with operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Direct crewmembers during a shift.
Provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.