Restaurant Manager

Dave & Buster's•Santa Rosa, CA

10d•$65,876 - $77,502

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. The role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. Managers lead and develop team members, foster positive guest and staff experiences, and collaborate with the management team to achieve high-quality, timely results. The role involves working an average of 50 hours per week, including weekends, nights, and holidays, and may include walking five miles during a shift.

Requirements

Must be 21 years of age or older.
At least 2 years of restaurant or hospitality experience.
Proficient in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Ability to work an average of 50 hours per week and walk five miles per shift.

Responsibilities

Develop and lead hourly team members to exceed guest expectations.
Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
Interact with guest-service-focused team members in recruiting, hiring, coaching, training, and continued professional development.
Live the company’s core values and lead others to do so.
Collaborate with the management team to achieve high-quality and timely results.
Oversee all aspects of the business and manage cost of goods sold and labor.