Restaurant Manager

Life Care Services•Essex, CT

6d•Onsite

About The Position

The Restaurant Manager oversees the daily operations of dining venues and front-of-house service teams, ensuring outstanding service, operational excellence, and resident satisfaction. The role leads and develops dining supervisors, servers, bartenders, hosts, and other service staff; manages dining operations and special events; builds relationships with residents and guests; and handles staffing, payroll, administrative, technology, and compliance responsibilities. The manager partners with the Food & Beverage Director and serves as the department leader when that director is absent. The position is based in Essex, Connecticut. Compensation is listed as $70,00-$75,000, commensurate with experience. New hires must pass preemployment screening, including a fitness-for-duty physical, criminal background check, drug test, and employment references as required by a licensed residential care facility. Some roles in the community also require asking about vaccination status.

Requirements

3–5+ years of progressive restaurant, hospitality, food service, senior living, hotel, club, or healthcare dining management experience.
Previous supervisory or management experience.
Strong leadership, coaching, and team-building abilities.
Experience with scheduling, payroll, and operational reporting.
Ability to thrive in a fast-paced hospitality environment.
Excellent communication, problem-solving, and customer service skills.
Ability to pass preemployment screening, including a fitness-for-duty physical, criminal background check, drug test, and employment references as required by a licensed residential care facility.

Nice To Haves

Associate’s degree in Hospitality Management, Restaurant Management, Business Administration, or a related field.
Five years of high-volume restaurant management experience will be considered.
Experience within senior living, country club, hotel, or upscale dining environments.
Experience with POS systems, workforce management software, and Microsoft Office.
Knowledge of food safety and sanitation regulations.

Responsibilities

Lead, coach, and develop dining room supervisors, lead servers, bartenders, hosts, and service staff.
Conduct training, performance management, and employee development initiatives.
Foster a positive, accountable, and engaged team culture.
Participate in recruiting, interviewing, onboarding, and retention efforts.
Conduct daily pre-shift meetings and ongoing service coaching.
Oversee day-to-day operations of dining rooms, bars, service stations, and special events.
Ensure exceptional service standards and hospitality are consistently delivered.
Partner with the Food & Beverage Director to drive operational excellence.
Support special events, resident functions, and community-wide initiatives.
Serve as department leader in the absence of the Food & Beverage Director.
Build meaningful relationships with residents and guests.
Resolve service concerns quickly and professionally.
Maintain a visible presence in dining venues during service periods.
Ensure personalized, high-quality dining experiences that exceed expectations.
Manage staffing schedules and labor utilization.
Process payroll and monitor staffing efficiency.
Assist with inventory controls, purchasing, and operational reporting.
Support departmental budget goals and performance objectives.
Serve as the primary administrator for dining POS systems.
Ensure compliance with food safety, sanitation, and regulatory standards.
Maintain clean, organized, and safe dining environments.
Support alcohol service compliance and safety initiatives.