Restaurant Manager

Paws Up Montana • Greenough, MT

34d • Onsite

About The Position

The Restaurant Manager is responsible for leading daily dining operations, floor management, and service excellence across Paws Up Montana's restaurant outlets and catered functions. Responsible for driving guest satisfaction, managing operational flow, and fostering team performance, this role implements training programs that uphold Forbes-level luxury standards. By combining a passion for food, beverage, and hospitality with strong business acumen, the Restaurant Manager manages labor efficiency, service pacing, and operational budgets to deliver an exceptional Western luxury dining experience.

Requirements

• Minimum of 3+ years of restaurant management experience in a luxury resort, hotel, or high-end fine dining environment.
• Comprehensive understanding of luxury hospitality standards, fine dining operations, wine, spirits, craft cocktails, and food allergy/safety regulations.
• Strong leadership, communication, interpersonal, and conflict-resolution skills; detail-oriented, organized, and effective under high-volume operational pressure.
• Proficient with Point of Sale (POS) platforms, OpenTable reservation software, inventory tracking systems, and Microsoft Office Suite.
• Energetic, adaptable, and service-driven leader with a collaborative management style and polished, professional presentation.
• Valid State Driver’s License (with at least two years of driving experience), TIPS Certification, and Valid Food Handler’s Permit.

Nice To Haves

• Bachelor’s degree in Hospitality Management or related field preferred.

Responsibilities

• Direct daily restaurant meal services, ensuring seamless table pacing, refined room presentation, and anticipatory guest engagement across all dining periods.
• Recruit, hire, train, coach, and mentor front-of-house restaurant staff; develop and enforce service training programs to maintain property luxury standards.
• Create weekly shift schedules based on resort occupancy and business volume, managing labor expectations and overtime to align with operating budgets.
• Lead daily Food & Beverage lineup meetings, ensuring staff are knowledgeable on menu profiles, preparation methods, beverage pairings, allergens, and special guest requests.
• Monitor restaurant sales, beverage cost controls, inventory counts, and waste management to ensure departmental financial goals are met or exceeded.
• Oversee and utilize core operational technology platforms, including Point of Sale (POS) and OpenTable reservation systems, ensuring accurate data entry and seamless floor flow.
• Actively engage with guests in the dining room, addressing feedback promptly and professionally to elevate overall guest satisfaction.
• Perform additional duties as assigned by the Director of Food & Beverage or General Manager of Food & Beverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager