Restaurant Manager

Bob Evans Restaurants•Alliance, OH

20d

About The Position

This fast-paced restaurant management role supports daily restaurant operations and staff while carrying out company policies, procedures, programs, and systems. The manager contributes to restaurant success by building sales, meeting goals, and improving profitability. The position includes supervising, recruiting, interviewing, training, coaching, and mentoring employees; creating a hospitable environment; and ensuring guest satisfaction. It also involves maintaining food quality, cleanliness, safety, and efficient operations; managing sales, labor, food costs, cash controls, and inventory; and reviewing financial reports and schedules. The posting describes the role as offering flexible schedules, early closing with no late nights, work-life balance, career growth, and benefits. It also notes that Bob Evans updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Available to work a variety of shifts and weekends.
Excellent communication skills.
Strong interpersonal skills and conflict-resolution abilities.
Strong planning and organization skills.
Dedication to providing exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model in employee appearance and presentation.
For alcohol-serving restaurants, must meet applicable state-mandated age requirements to serve alcohol.

Nice To Haves

A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling preferred.

Responsibilities

Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
Recruit, interview, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems in accordance with company policies and applicable laws.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and help create a warm, friendly, and hospitable atmosphere.
Occasionally assist team members with category job duties as needed.
Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food quality or service issues.
Maintain efficient operations, appropriate cost controls, and profit management.
Ensure OSHA requirements, local health and safety codes, and company safety and security policies are met; enforce safe work behaviors.
Monitor daily activities to ensure food quality and cleanliness standards.
Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
Control food costs through recipes, portion control, and inventory management.
Control labor costs by monitoring schedules and sales performance using the company labor scheduling tool.
Perform other duties as assigned.