Restaurant Manager

Bob Evans Restaurants•North Olmsted, OH

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, ensuring that Company policies, procedures, programs, and systems are followed. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. The job posting advertises pay up to $56,000 per year, depending on experience and geographic location/local market demand, and describes early closing, no late nights, flexible schedules, and work-life balance. Bob Evans describes its purpose as serving high-quality, farm-fresh food and providing guests with a welcoming family-dining experience. The company emphasizes care for employees and guests, community roots, and a culture focused on quality and value. The position includes supervisory responsibilities and may require assisting team members with their duties. It requires standing and walking for long periods, lifting and carrying up to 50 pounds, and accessing all areas of the restaurant. The employer states that reasonable accommodations may be made for individuals with disabilities. Bob Evans says it updates safety and sanitation procedures in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal-computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to model appropriate employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach and use hands to finger, handle, or feel objects, tools, or controls; bend and stoop; taste and smell; and communicate verbally.
  • Ability to use close, distance, color, and peripheral vision, depth perception, and focus adjustment.
  • Ability to access all areas of the restaurant, including selling floors, stock area, and register area.

Nice To Haves

  • At least 2 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
  • College and/or culinary schooling is preferred.

Responsibilities

  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems in accordance with Company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests, investigate food-quality and service issues, and work toward guest satisfaction.
  • Help maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipes, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with employer/company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Work-life balance.
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