Restaurant Manager

Bob Evans Restaurants • Middletown, DE

20d

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff while ensuring Company policies, procedures, programs, and systems are followed. The position contributes to restaurant success by building sales, achieving goals, and improving profitability. The posting describes supervisory duties including recruiting, interviewing, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.

The manager coaches and mentors team members, models professional behavior, and helps create a warm, hospitable atmosphere for guests and employees. The role includes supporting marketing and sales-building initiatives; meeting and resolving guest concerns; maintaining operational efficiency, cost controls, food quality, cleanliness, and safety; and managing cash, security, food inventory, and labor scheduling. Other duties may be assigned.

The employer describes early closing with no late nights, flexible schedules, and a focus on work-life balance. Employees must be able to work a variety of shifts and weekends. The physical demands include standing and walking for long periods, lifting up to 50 pounds, and accessing all areas of the restaurant. Safety and sanitation procedures are updated to follow current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to providing exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, use hands to handle objects, tools, or controls, bend, and stoop.
• Ability to taste and smell and verbally communicate with others.
• Ability to use close, distance, and color vision; peripheral vision; depth perception; and adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff, and execute Company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, direct, and evaluate employees; reward or discipline employees and resolve complaints and problems.
• Coach and mentor team members to support job success and guest satisfaction.
• Model professional behavior and promote a warm, friendly, hospitable atmosphere.
• Assist team members with category job duties as needed.
• Build store sales through timely execution of corporate and local marketing programs and suggestive selling.
• Support table turnover and increase sales per guest and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues.
• Maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and Company safety and security policies.
• Enforce safe work behaviors and monitor food quality and cleanliness standards.
• Control day-to-day operations, including cash control and security procedures; review financial reports and schedules and take appropriate action.
• Control food costs through recipes, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the Company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED