Restaurant Manager

sweetgreen•Fayetteville, NC

24d

About The Position

As an Assistant Coach (Assistant General Manager) at Sweetgreen, you support the store as a leader, strategist, and mentor. You inspire and develop the team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights. You partner with the Head Coach to set goals, track performance, resolve operational challenges, and build healthier communities through real food. You also perform the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles. Additional supervisory tasks may be assigned as necessary.

Requirements

At least 2 years in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Available to work a minimum of 30 hours per week.
At least 18 years of age.
Authorized to work in the United States.
Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.
Proven leadership, problem-solving, and confident decision-making under pressure.
Strong communication skills and ability to foster positive team culture, mentor employees, and deliver excellent guest experiences.
Highly organized and reliable, with multitasking ability and experience in scheduling, coaching, and performance oversight.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with technology tools and systems used in operations and scheduling.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Coach team members hands-on, step in during peak periods or staffing gaps, and ensure clear communication and consistent execution.
Maintain food safety, cleanliness, food quality, and equipment standards; inspect food, check temperatures, and ensure compliance.
Partner with the Head Coach to promptly resolve facility, supply, and quality issues while supporting team member safety and strong audit performance.
Deliver a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
Make timely business decisions to provide fast, accurate, and memorable in-store and digital experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
Support daily operations, troubleshoot systems issues, prioritize tasks, and ensure effective team deployment and use of operational systems.
Perform the essential functions of the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.