Restaurant Manager

Bob Evans Restaurants•Canfield Township, OH
•$56,000

About The Position

This fast-paced restaurant leadership role supports daily operations and staff, executes company policies and programs, and contributes to restaurant success by building sales, meeting goals, and improving profitability. The manager coaches and mentors team members, fosters a warm and hospitable environment, helps resolve guest concerns, and supports efficient operations, cost controls, food quality, cleanliness, and workplace safety. The posting describes the role as an Assistant Manager position, although the listed job title is Restaurant Manager.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills, strong interpersonal skills, and conflict resolution abilities.
  • Strong planning and organizational skills and the ability to manage multiple projects.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • For restaurants serving alcohol, managers must meet applicable state-mandated age requirements.
  • Ability to stand for an entire shift and walk for long periods without resting or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds; reach, handle objects or controls, bend, and stoop.
  • Ability to taste and smell, communicate verbally, and use close, distance, color, peripheral, and depth vision and adjust focus.
  • Ability to access all areas of the restaurant, including the selling floor, stock area, and register area.

Nice To Haves

  • At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Recruit, interview, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems in accordance with company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their job duties.
  • Support store sales through timely execution of corporate and local marketing programs; champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
  • Maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; promote safe work behaviors.
  • Monitor daily activities to maintain food quality and cleanliness standards.
  • Manage day-to-day operations, including cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipe compliance, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.
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