Restaurant Manager I

Areas USA, Inc • Town of Cheektowaga, NY

4d

About The Position

The Restaurant Manager I supports the Unit General Manager in overseeing restaurant operations, delivering strong results, reinforcing a positive culture, and maintaining client relationships. The role assists with achieving financial, operational, and guest-service objectives while helping maintain a high-quality work environment. During assigned shifts, the manager trains and supervises personnel to provide prompt, courteous service in accordance with food and beverage standards and company policies and procedures.

Requirements

• Minimum high school diploma.
• 1–2 years of restaurant management experience.
• Excellent communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Ability to adapt to a diverse workforce.
• Ability to assist the leadership team in reaching organizational objectives and goals.
• Basic understanding of location P&L goals, including labor, sales, and COG.

Nice To Haves

• Some college.

Responsibilities

• Understand the concept’s policies, procedures, standards, specifications, guidelines, and training programs.
• Check the quality of food and beverage deliveries.
• Assist with ordering food, beverages, smallware, chemicals, and paper products.
• Resolve customer complaints about food quality or service according to company standards.
• Maintain sanitation standards and monitor staff and customers to ensure compliance with health, safety, and applicable liquor regulations and state and local guidelines.
• Maintain proper records in accordance with Areas standards.
• Assist with preparing required paperwork, including forms, reports, and schedules, in an organized and timely manner.
• Process invoices through the appropriate systems.
• Arrange equipment maintenance, repairs, and other services as needed.
• Maintain opening and closing procedures and security standards.
• Advise the concept manager on associate performance.
• Ensure employees follow company dress code guidelines.
• Monitor food preparation methods to ensure compliance with brand and company specifications and standards.
• Perform other duties as assigned by the supervisor.

Benefits

• Affordable medical insurance for full-time eligible employees.
• Dental and vision benefits.
• Voluntary insurance options.
• Company-sponsored life insurance.
• Free employee assistance program.
• Competitive paid time off.
• Company holidays.
• 401(k) retirement plan with company match.
• Discount programs for travel and entertainment.
• Location meal program.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED