Restaurant Manager (Front of House)

Sage Hospitality Group•Raleigh, NC

1d•$60,000 - $64,000•Onsite

About The Position

Sage Hospitality Group is looking to hire a Front of House Restaurant Manager for the soon-to-open Indigo Raleigh in North Carolina. This role involves planning and managing the restaurant, room service, and other food and beverage outlets to ensure customer satisfaction, quality service, and compliance with all regulations, while also meeting financial goals. The position is responsible for the short-term planning and daily operations of the restaurant and room service, and may also manage a lounge or bar. The manager will recommend promotional ideas and control budgets for various areas.

Requirements

More than two years of post-high school education.
Two to three full years of full employment in a related position.
Thorough knowledge of restaurant/hotel practices and procedures.
Ability to perform non-repetitive analytical work.
Knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Strong supervision/management communication skills.
Ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions guided by established policy and procedures.
Excellent comprehension for assisting with guest and associate matters.
Ability to interpret instructions from superiors.
Excellent vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Excellent oral communication for communicating with guests and associates, issuing instructions, and communicating policies.
Excellent comprehension to read and implement policies and procedures; writing schedules and reading forecasts and SOPs.
Knowledge of chemicals/agents for training purposes.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20-40 lbs.
Ability to bend to pick up dropped items and assist in serving food or getting supplies.
Mobility to spend 95% of the shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station.
Ability to climb stairs (varies by location).

Nice To Haves

Experience with Indigo Raleigh
Experience with Sage Hospitality Group

Responsibilities

Manage associates in various outlets to attract, retain, and motivate employees; including hiring, scheduling, training, developing, empowering, coaching, counseling, conducting performance and salary reviews, resolving problems, ensuring open communication, and recommending discipline and termination.
Implement company programs and manage the operations of the restaurant, room service, and other food and beverage outlets to ensure compliance with SOPs, safety regulations, and federal, state, and local regulations, providing a high level of service, quality, and hospitality.
Forecast, implement, monitor, control, and report on outlet budgets (labor costs, food costs, beverage costs, supplies, equipment) to maximize revenue and minimize expenses, while ensuring adequate supplies and staff for quality customer service.
Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
Create, recommend, and implement promotions, displays, buffet presentations, and ideas to increase in-house guests and capture a larger share of the local market.
Monitor and control the maintenance and sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.