Jim 'N Nick's Restaurant Leadership Intern
About The Position
The Restaurant Leadership Intern supports daily restaurant operations while developing foundational leadership and operational management skills. The role provides hands-on exposure to shift execution, food quality, service standards, inventory, safety, cleanliness, brand consistency, and opening, mid-shift, and closing procedures. The intern gains insight into restaurant business drivers, including labor, cost control, guest satisfaction, and productivity, and observes how management teams use performance metrics to make decisions. The position also offers opportunities to assist with team onboarding and training through BBQ-U development programs, shadow leaders during coaching and accountability practices, and contribute to a positive team culture. The intern delivers guest service, supports issue resolution, and learns how hospitality leadership contributes to retention, loyalty, brand reputation, and community connection. Structured learning and manager shadowing provide exposure to scheduling, delegation, and shift leadership, preparing the intern for potential future careers in hospitality leadership, operations management, or multi-unit roles.
Requirements
- Currently enrolled in an accredited college or university.
- Strong communication, teamwork, and customer service skills.
- Interest in restaurant leadership and operational management.
- Ability to work in a fast-paced, hands-on environment.
- Flexible availability, including some evenings and weekends.
Nice To Haves
- A major or coursework in Hospitality Management, Business, Operations, or a related field.
Responsibilities
- Support daily restaurant operations, including shift execution, food quality, and service standards.
- Learn operational processes related to inventory, safety, cleanliness, and brand consistency.
- Assist with opening, mid-shift, and closing procedures.
- Gain exposure to labor, cost control, guest satisfaction, productivity, performance metrics, and operational systems that support profitability and consistency.
- Assist with onboarding and training new team members through BBQ-U development programs.
- Shadow leaders during coaching conversations and team accountability practices.
- Contribute to a positive, respectful, and high-performing team culture.
- Deliver exceptional guest service and support issue resolution during shifts.
- Reinforce the restaurant's commitment to genuine service and community connection.
- Participate in structured learning experiences to build foundational leadership skills.
- Shadow managers to learn about scheduling, delegation, and shift leadership responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
