Jim 'N Nick's Restaurant Leadership Intern

Jim 'N Nick's Careers•Homewood, AL

About The Position

The Jim ’N Nick’s Restaurant Leadership Intern supports daily restaurant operations while developing foundational leadership skills. The intern gains hands-on exposure to shift execution, food quality, service standards, inventory, safety, cleanliness, brand consistency, and opening, mid-shift, and closing procedures. The role offers insight into restaurant business drivers, including labor, cost control, guest satisfaction, and productivity, as well as how management teams use performance metrics and operational systems to support profitability and consistency. The intern also assists with team onboarding and training, shadows leaders during coaching and accountability practices, and contributes to a positive team culture. The intern delivers guest service and supports issue resolution while learning how hospitality leadership affects retention, loyalty, and brand reputation. Through structured learning and shadowing managers, the intern develops skills related to scheduling, delegation, and shift leadership, with preparation for potential future careers in hospitality leadership, operations management, or multi-unit roles.

Requirements

Currently enrolled in an accredited college or university.
Strong communication, teamwork, and customer service skills.
Interest in restaurant leadership and operational management.
Ability to work in a fast-paced, hands-on environment.
Flexible availability, including some evenings and weekends.

Nice To Haves

Major or coursework in Hospitality Management, Business, Operations, or a related field preferred.

Responsibilities

Support daily restaurant operations, including shift execution, food quality, and service standards.
Learn operational processes related to inventory, safety, cleanliness, and brand consistency.
Assist with opening, mid-shift, and closing procedures.
Gain insight into restaurant business drivers such as labor, cost control, guest satisfaction, and productivity.
Observe how management teams use performance metrics to make real-time decisions.
Learn operational systems and routines that support profitability and consistency.
Assist with onboarding and training new team members through BBQ-U development programs.
Shadow leaders during coaching conversations and team accountability practices.
Contribute to a positive, respectful, and high-performing team culture.
Deliver exceptional guest service and support issue resolution during shifts.
Reinforce the company’s commitment to genuine service and community connection.
Participate in structured learning experiences to build foundational leadership skills.
Shadow managers to understand scheduling, delegation, and shift leadership responsibilities.