Restaurant Leader

Raising Cane's•Statesboro, GA

About The Position

The Restaurant Leader provides strategic direction for a Raising Cane’s restaurant, maintains operational standards, and drives results through people development, sales, and profit growth. The role teaches, models, and upholds Raising Cane’s culture standards for crewmembers, customers, and partners. The Restaurant Leader is responsible for the restaurant’s overall financial success, compliance, staffing and development of management-level crewmembers, and operational performance. The position involves working in a fast-paced kitchen and interacting with customers, with work both indoors and outdoors and in varied temperatures.

Requirements

At least 5 years of restaurant or retail management experience.
Must be at least 18 years old.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and turn plans into action to solve problems.
Able to measure performance subjectively and objectively with a high level of emotional intelligence.
Able to handle public dealings professionally, follow Raising Cane’s policies, and act as a brand ambassador inside and outside the restaurant.

Nice To Haves

New restaurant opening experience.
Local restaurant marketing experience.
Some college.

Responsibilities

Ensure the restaurant’s overall financial success, including forecasting and budgeting.
Ensure restaurant compliance with company standards, policies, and laws.
Hire and terminate management-level crewmembers, including handling status changes and payroll processes.
Create crewmember work and training schedules.
Develop management-level crewmembers, including through performance management.
Act as manager on duty; open and close the restaurant and manage cash handling.
Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
Enforce Raising Cane’s policies and standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts and provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Achieve and maintain training restaurant status.
Achieve and maintain at least “meets expectations” metrics in crewmember and operations performance.
Complete other duties as assigned.

Benefits

Medical, dental, vision, and pharmacy benefits.
Dependent care and healthcare flexible spending accounts.
Company-provided life and disability insurance.
Hospital indemnity, accident, and critical illness coverage.
401(k) with employer match for employees age 21 and older.
Access to financial advisors for budget and retirement planning.
One Pass gym membership program.
Tuition reimbursement.
Crewmember Assistance Program.
Pet insurance.
Weekly pay, except in some states where pay is bi-weekly.
Competitive pay and monthly bonus.
Paid time off and sick time.
Eight paid holidays per year.
Early closure for company events.
Casual work attire.
Perkspot employee discount programs.
Monthly training incentive of $1,500; post-training monthly incentives vary and are based on restaurant profitability.