Restaurant Leader

Raising Cane's•Clearwater, FL

11d

About The Position

The Restaurant Leader sets the strategic direction for the restaurant, maintains operational standards, and drives results through people development, sales, and profit growth. The role teaches, models, and upholds Raising Cane’s culture standards for crewmembers, customers, and partners. The Restaurant Leader is responsible for the restaurant’s overall financial success, compliance, staffing, management development, and day-to-day operations. The work environment includes a fast-paced kitchen and customer interactions, with both indoor and outdoor work in varied temperatures. The role involves working with food products, common allergens, industrial equipment, and commercial cleaning products, and requires physical exertion such as walking, standing, lifting, and bending. Personal protective equipment is required for applicable tasks.

Requirements

At least 5 years of restaurant or retail management experience.
High school diploma or equivalent.
At least 18 years of age.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and put plans into action to solve problems.
Able to measure performance subjectively and objectively with a high level of emotional intelligence.
Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
Able to manage public dealings professionally and consistently with company policies.

Nice To Haves

New restaurant opening experience.
Local restaurant marketing experience.
Some college education.

Responsibilities

Ensure the restaurant’s overall financial success, including forecasting and budgeting.
Ensure restaurant-wide compliance with company standards, policies, and laws.
Hire and terminate management-level crewmembers, including handling status changes and payroll processes.
Create crewmember work and training schedules.
Develop management-level crewmembers, including through performance management.
Act as manager on duty; open and close the restaurant; and manage cash handling.
Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
Enforce Raising Cane’s policies and standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts and provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Achieve and maintain training restaurant status.
Achieve and maintain at least meets-expectations performance metrics for crewmembers and operations.
Complete other duties as assigned.
Represent the brand professionally in public dealings, consistent with Raising Cane’s policies.
Travel as needed for work-related functions and training.

Benefits

Medical, dental, vision, and pharmacy benefits.
Dependent care and healthcare flexible spending accounts.
Company-provided life and disability insurance.
Hospital indemnity, accident, and critical illness coverage.
401(k) with employer match for employees age 21 and older.
Access to financial advisors for budget and retirement planning.
One Pass Gym Membership Program.
Tuition reimbursement.
Crewmember Assistance Program.
Pet insurance.
Weekly pay, except in some states where pay is bi-weekly.
Competitive pay and monthly bonus; incentives after training vary based on restaurant profitability.
Paid time off and sick time.
Eight paid holidays a year.
Early closure for company events.
Casual work attire.
Perkspot employee discount programs.