Restaurant Leader

Raising Cane's•Boston, MA

3d•$76,500 - $80,000

About The Position

The Restaurant Leader is responsible for the strategic direction and overall financial success of the restaurant. The role maintains operational standards and drives results through people development, sales, and profit growth while teaching, modeling, and upholding Raising Cane’s culture standards for crewmembers, customers, and partners. Responsibilities include forecasting and budgeting, ensuring compliance with company standards, policies, and laws, managing management-level crewmembers, and overseeing operational and financial performance. The work environment includes a fast-paced kitchen and customer-facing interactions. The role involves inside and outside work in varied temperatures, working with food products, common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment. The position also requires extended physical exertion, including walking, standing, lifting, and bending. The role offers a stated salary range of $76,500 to $80,000 annually. The posting also describes a monthly training incentive of $1,500 and monthly incentives after training that vary based on restaurant profitability. Pay depends on location, experience, and qualifications.

Requirements

At least 5 years of restaurant or retail management experience.
Must be at least 18 years of age.
High school diploma or equivalent required.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and put plans into action to solve problems.
Able to measure performance subjectively and objectively with a high level of emotional intelligence.
Proficient with Microsoft Office, including Excel, Word, and Outlook, and able to learn and adapt quickly to new systems.
Able to manage public dealings professionally and consistently with Raising Cane’s policies.

Nice To Haves

New restaurant opening experience.
Local restaurant marketing experience.
Some college.

Responsibilities

Ensure the restaurant’s overall financial success and oversee forecasting and budgeting.
Ensure restaurant compliance with company standards, policies, and laws.
Hire and terminate management-level crewmembers, including handling status changes and payroll processes.
Create crewmember work and training schedules.
Develop management-level crewmembers, including through performance management.
Act as manager on duty, open and close the restaurant, and manage cash handling.
Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
Enforce Raising Cane’s policies and standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts and provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Achieve and maintain training restaurant status.
Achieve “meets expectations” or better in all crewmember and operations performance metrics.
Complete other duties as assigned.
Act as a brand ambassador and manage public dealings professionally in accordance with company policies.