Restaurant Leader

Raising Cane's•Fort Worth, TX

About The Position

The Restaurant Leader provides strategic direction for a Raising Cane’s restaurant, maintains operational standards, and drives results through people development, sales, and profit growth. The role teaches, models, and upholds Raising Cane’s culture standards for crewmembers, customers, and partners. The position is responsible for the restaurant’s financial success, including forecasting and budgeting, and for compliance with company standards, policies, and laws. The Restaurant Leader manages management-level crewmembers, schedules work and training, monitors performance and financial results, and serves as manager on duty, including opening and closing the restaurant and managing cash handling. The work environment includes a fast-paced kitchen and customer interaction, as well as indoor and outdoor work in varied temperatures. Work involves food products, common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment. The job also involves extended physical exertion, including walking, standing, lifting, and bending.

Requirements

At least 5 years of restaurant or retail management experience.
Must be at least 18 years of age.
High school diploma or equivalent required.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Proficiency with technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and put plans into action to solve problems.
Able to measure performance subjectively and objectively with a high level of emotional intelligence.
Able to handle public dealings professionally, consistent with Raising Cane’s policies, and act as a brand ambassador inside and outside the restaurant.

Nice To Haves

New restaurant opening experience.
Local restaurant marketing experience.
Some college.

Responsibilities

Ensure the restaurant’s overall financial success and forecast and budget effectively.
Ensure restaurant-wide compliance with company standards, policies, and laws.
Hire and terminate management-level crewmembers, including handling status changes and payroll processes.
Create crewmember work and training schedules.
Develop management-level crewmembers, including through performance management.
Act as manager on duty; open and close the restaurant and manage cash handling.
Monitor profit and loss statements and develop and execute strategies for financial and operational performance.
Enforce Raising Cane’s policies and standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts and provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions that require manager approval, such as discounts and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Achieve and maintain training restaurant status.
Achieve “meets expectations” or better results across crewmember and operations performance metrics.
Complete other duties as assigned.