Restaurant Host

Appellation Lodi - Wine & Roses Resort and Spa•Lodi, CA

1d•Onsite

About The Position

We are looking for a warm, personable, and highly organized Restaurant Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience from the moment they arrive. You will greet guests with genuine hospitality, manage reservations efficiently, and coordinate seating to ensure a smooth and enjoyable flow of service. The ideal candidate thrives in a fast-paced, elevated dining environment and takes pride in creating a welcoming and seamless experience for every guest.

Requirements

At least 2 years' experience of related experience
Excellent communication skills
Detail - oriented
Welcoming personality and a passion for customer service.
Must possess professional telephone etiquette.
Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence.
Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns.
Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges.
Must have flexibility in performing different job roles within the restaurant.
Available to work a minimum of 3 shifts a week including nights, weekends and holidays
Ability to perform the essential functions of the job with or without reasonable accommodation
Constant standing and repetitive use of hands, arms and legs; bending of neck.
Frequent walking, carrying, bending, grasping, pushing, pulling,
Occasional twisting of neck, power grasping, reaching below, above at your shoulder level.
Ability to lift up to 25 pounds, bend, stoop and reach; lift and carry equipment and supplies; constantly walk and stand for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation.
See and read a computer screen and printed material with or without vision aids.
Hear and understand speech at normal levels and on the telephone.
Speak so that others may understand at normal levels and on the telephone.

Nice To Haves

Knowledgeable in the use of reservation system is a plus.

Responsibilities

Take reservations accurately
Ensure that tables are properly set prior to seating guests
Is aware of overall dining room and lounge appearance and cleanliness: lights, heat / AC and music properly adjusted, tables set properly before seating guests, table linens straight and wrinkle free, seat covers clean and crumb free, menus clean and current
Communicate any special notes on the reservations to the manager and server
Refer guests to the bar area if their table is not ready, give an approximate time the guest can expect to wait
Possess good background knowledge of our menu items & drinks in order to take to-go and room service order
Responsible for making follow-up phone calls to confirm reservations
Perform other duties as required; opening and closing side work
Support in extended duties as directed by management