4100-F&B Restaurant Host/Hostess (Temporary) $16.90 per hour

The Commerce Casino and Hotel•Commerce, CA

1d•Onsite

About The Position

The Restaurant Host/Hostess is responsible for welcoming restaurant patrons by greeting and seating guests, maintaining a professional appearance, and utilizing the Dine Time application for table management. This role also involves taking to-go orders, handling cash, and providing information to customers. The Host/Hostess will follow Commerce Casino/Crowne Plaza standards for greeting, seating, and service, possess menu knowledge, and assist Food Servers with various tasks. Additionally, they will take reservations, promote marketing programs, and perform other duties as assigned by the Food & Beverage Manager. The duties are not exhaustive and may include temporary assignments outside the normal scope of work.

Requirements

1 year host or restaurant front of house experience.
High School Diploma and/or equivalent.
Must be able to speak, read, and understand English.
Excellent verbal and interpersonal skills.
Experience using Squirrel or other POS services.
Working knowledge of application based TMS such as Dine Time.
Knowledge of Safety & Sanitation guidelines as set forth in individual job manuals.
Must have a Food Handler Card/ Serve Safe Certificate.
Ability to stand and walk the entire shift excluding breaks and meal periods.
Must demonstrate positive/enthusiastic approach to all assignments.
Attendance and punctuality are an essential function of the position.
Must be clean, well-groomed, and have a professional appearance per company standards.
Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary.
Must be able to resolve conflicts and have effective communication skills with all levels of employees.
Must be able to work effectively and collaboratively in a team environment.
Must demonstrate an ability to work independently.
Must be able to prepare detailed professional correspondence, memoranda, policies, procedures as well as regulations related to the employee’s duties.
A general knowledge of the Windows based computer operating systems is also required.

Responsibilities

Welcome restaurant patrons by greeting and seating guests.
Maintain a professional appearance in accordance with department and company policy.
Utilize Dine Time application to keep accurate accounts of tables in service.
Take to-go orders over the phone and in person.
Follow proper cash handling procedures and close all checks properly.
Politely greet all customers and escort them to the table.
Follow Commerce Casino/Crowne Plaza standards of greeting, seating, and service.
Possess knowledge of the menu and be able to discuss food preparation with customers.
Be responsible for the presentation and appearance of all regular and daily menus.
Assist Food Servers by offering beverages upon seating, clearing and setting tables when needed.
Take dining reservations and give other information over the phone.
Assist in the promotion of Mr. Banks marketing programs.
Perform all other work-related duties as assigned by the Food & Beverage Manager.