Restaurant General Manager Opportunity – Competitive Salary $55K–$80K

Desert De Oro Foods Inc - Taco Bell•Taunton, MA

1d•$55,000 - $80,000

About The Position

The Restaurant General Manager leads a restaurant team and is responsible for recruiting, onboarding, training, and developing team members and managers. The role focuses on delivering exceptional customer experiences, building a positive and inclusive workplace, and helping employees advance in their careers. Restaurant General Managers work a 50-hour week. The role also oversees staffing and scheduling, customer issue resolution, training and product rollouts, restaurant financial performance, budgeting, and strategies to improve profitability while protecting the customer experience. The General Manager monitors competitors and seeks to exceed their standards, including in digital presence and loyalty programs.

Requirements

Five years of restaurant or retail management experience.
Strong communication skills for performance appraisals, disciplinary action, employee motivation, and training.
Ability to assist with P&L management, cash control and security, inventory, labor, and financial report review.
Ability to ensure employees receive proper training and resources.
Ability to recruit and support hiring of exceptional talent.

Responsibilities

Recruit, onboard, and orient Team Members and Shift Leads.
Create and oversee training and development plans; mentor Assistant Managers, Shift Leaders, and Team Member Trainers.
Recognize and reward Team Member performance and foster equity, inclusion, and belonging.
Address and resolve workplace conflicts promptly.
Engage with customers and resolve issues to support a positive experience.
Schedule staff to optimize customer service.
Coach the management team on CHAMPS standards and lead product rollout meetings.
Analyze restaurant financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience.
Monitor competitors and seek to exceed their standards, including digital presence and loyalty programs.
Support P&L management through cash control and security procedures, inventory management, labor management, and review of financial reports.
Ensure employees receive appropriate training and resources.
Promote Taco Bell’s culture and values, equity, inclusion, and belonging.
Lead individual and team recognition, collaboration, and motivation.
Identify and recruit talent and support the GM in hiring.
Conduct performance appraisals, take disciplinary action, and motivate and train employees.
Follow corporate policies and procedures and Occupational Health and Food Safety standards.