Restaurant General Manager

Hoogland Restaurant Group•Wichita, KS

About The Position

Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizza in the United States, is hiring a General Manager to lead and develop restaurant employees. The General Manager is responsible for delivering outstanding product quality and customer service, building sales, and controlling restaurant costs. The role promotes the company’s culture and values while supporting the professional and personal growth of team members.

Requirements

  • At least 3 years of leadership experience.
  • Ability to lead up to 20 team members.
  • Willingness to work about 50 hours per week, including some Saturdays and Sundays.

Nice To Haves

  • At least 1 year of restaurant experience.

Responsibilities

  • Demonstrate and reinforce Marco’s leadership behaviors and values.
  • Create a company-culture-focused environment that attracts, retains, and develops employees.
  • Source and interview store employees, assessing their commitment to company values and customer satisfaction.
  • Train team members on company processes, customer service, and updated policies and procedures.
  • Ensure human resources processes are followed, including scheduling, payroll, benefits, performance reviews, and reporting to the home office.
  • Plan and coordinate leadership team meetings with the Assistant Manager, Shift Leads, and Manager in Training.
  • Maintain standards for product quality, service speed and quality, cleanliness, and sanitation.
  • Maintain appropriate inventory par levels and ordering procedures.
  • Complete weekly and end-of-period inventory.
  • Complete inventory reporting and ensure inventory par levels and ordering procedures are maintained.
  • Create store action plans, including marketing plans, to continuously improve the business.
  • Monitor weekly KPIs and develop plans to achieve goals.
  • Maintain the store and the exterior of the property.
  • Ensure security and verification procedures are followed when handling deposits and the safe.
  • Lead a team of up to 20 members.

Benefits

  • Competitive compensation and benefits, with opportunities to earn bonuses for exceptional performance.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Paid time off.
  • 401(k) with a 50% company match.
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