Restaurant General Manager/SupervisorTotal Compensation $55,000-$85,000 based on experience with further growth potential

ROOTS STAFFING•Columbia, MO

18d•$55,000 - $85,000

About The Position

The Restaurant General Manager/Supervisor will lead a startup restaurant location, develop it to sustainability, and then transition to a new Columbia-area location in roughly nine months, including training and transitioning between locations. As additional locations open, the role is expected to progress to Regional Manager overseeing the general managers at five locations. The posting describes the position as a corporate business leadership role responsible for advancing key initiatives and maintaining operational standards for product quality, service excellence, and brand image. The role provides support, strategic consultation, and performance evaluation to designated corporate entities and locations to drive profitable sales, consistent brand adherence, and a strong business ecosystem. Total compensation is listed as $55,000–$85,000 based on experience, with further growth potential. Health benefits are available, along with an additional unique housing benefit opportunity.

Requirements

Proven record of high achievement and success in a competitive business segment.
Leadership skills.
Results-driven mentality.
Strong decision-making and strategic thinking abilities.
Financial management proficiency and understanding of departmental budgets and fiscal responsibilities.
Thorough knowledge of restaurant operations, company policies, and procedures.
Expertise in franchise relations, including listening, negotiating, and influencing skills.
Familiarity with support departments including Training, Marketing, Finance, and Development.
Adherence to company policies and professional standards, with a respectful and collaborative approach.
Excellent interpersonal skills and ability to cultivate strong relationships.
Strong oral and written communication skills, including confident presentation skills and ability to conduct training sessions.
Computer proficiency with Excel, Word, Adobe, and PowerPoint.
Empathetic, customer-focused disposition and genuine concern for customer satisfaction.
Accountability, ownership, and pride in work.
Proactive, collaborative attitude and willingness to contribute.
Team-oriented approach, including giving candid feedback and appreciating honest input.

Responsibilities

Manage the startup restaurant location and grow it to sustainability before transitioning to a new location in the Columbia area.
Train and transition between restaurant locations as the business expands.
As the fourth or fifth location opens, serve as Regional Manager over the general managers at five locations.
Create employee schedules.
Manage orders and inventory.
Train employees to at least company standards, including training all employees to become assistant managers and all assistant managers to become general managers.
Oversee facility and equipment maintenance, including interior and exterior cleanliness.
Keep total labor costs between 19% and 22% and total food costs between 26% and 28%; combined labor and food costs should be below 50% and must not exceed 55%.
Work on the line during peak hours from 5 to 8 every Friday, Saturday, and blackout day.
Attend weekly company meetings and monthly management meetings.
Implement fanatical customer service by treating every order as if it were being made for one’s own family and correcting mistakes without excuses.
Lead initiatives and uphold operational standards for product quality, service excellence, and brand image.
Provide support, strategic consultation, and performance evaluation to designated corporate entities and locations to help drive profitable sales and consistent brand adherence.