Restaurant General Manager-In-Training

Hoogland Restaurant Group•Independence, MO

About The Position

Marco’s Pizza, operated by Hoogland Restaurant Group, is seeking an energetic, goal-oriented restaurant leader who is passionate about people and results. The General Manager leads and develops employees to deliver outstanding product quality and customer service, build sales, and control restaurant costs. The role supports the company’s expansion and requires willingness to relocate. The manager fosters the company’s culture, recruits and trains employees, oversees human resources processes, maintains product and operating standards, manages inventory and store performance, and ensures the restaurant and its exterior are maintained.

Requirements

At least 3 years of leadership experience.
Ability to lead up to 20 team members.
Willingness to work about 50 hours per week, including some Saturdays and Sundays.
Willingness to relocate.

Nice To Haves

At least 1 year of restaurant experience is preferred.

Responsibilities

Demonstrate and reinforce Marco’s leadership behaviors and values.
Create an environment that promotes company culture and philosophies to attract, retain, and develop employees.
Source and interview store employees, seeking candidates dedicated to the company’s values and customer satisfaction.
Train team members on company processes, customer service, and updated policies and procedures.
Ensure human resources processes are followed, including scheduling, payroll, benefits, performance reviews, and requested reporting to the home office.
Plan and coordinate leadership team meetings with the Assistant Manager, Shift Leads, and Manager in Training.
Maintain standards for product quality, service speed and quality, cleanliness, and sanitation.
Maintain appropriate inventory par levels and ordering systems; complete weekly and end-of-period inventory.
Complete inventory reporting and ensure inventory par levels and ordering systems are in place.
Create store action plans, including marketing, to continually improve the business.
Monitor weekly KPIs and develop plans to achieve goals.
Ensure the store and exterior property are maintained.
Ensure security and verification procedures are followed when handling deposits and safe contents.
Lead and develop restaurant employees to deliver strong customer service and product quality, build sales, and control costs.