Restaurant Front of House - Marketplace Café - Michigan Avenue

Nordstrom•Chicago, IL
•$17 - $18•Onsite

About The Position

The Front of House role provides exceptional customer service in a fast-paced restaurant environment by delivering a variety of front-of-house tasks. The position supports customer seating, phone calls, cashiering, food and beverage service, order processing, food expediting, and restaurant upkeep. Employees are expected to be knowledgeable and enthusiastic about the restaurant’s menu and products and to help maintain retail displays, food cases, stations, and tables.

Requirements

  • Ability to communicate clearly and professionally with customers and coworkers.
  • Ability to thrive in a fast-paced environment.
  • Openness to working a flexible schedule.
  • A food handler’s card where required by local or state regulations.

Nice To Haves

  • One or more years of experience in food service or hospitality.

Responsibilities

  • Be knowledgeable and enthusiastic about the restaurant’s menu and products.
  • Seat customers.
  • Answer telephones.
  • Perform cashiering.
  • Roll silverware.
  • Brew coffee and tea.
  • Support and process to-go and third-party delivery food orders.
  • Support food expediting and soup service.
  • Stock, organize, and maintain retail displays, food cases, and stations.
  • Assist with bussing.
  • Support ongoing table maintenance and restaurant cleaning when needed.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits, including a 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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