About The Position

The Front of House role provides exceptional customer service in a fast-paced café restaurant environment by handling a variety of front-of-house tasks. The employee should be knowledgeable and enthusiastic about the restaurant’s menu and products, and help maintain smooth service and clean, organized restaurant areas. The posting notes that its responsibilities and requirements are not all-inclusive and that additional duties, responsibilities, and qualifications may apply.

Requirements

  • Communicate clearly and professionally with customers and coworkers.
  • Thrive in a fast-paced environment.
  • Be open to working a flexible schedule.
  • Have a food handler’s card where required by local or state regulations.

Nice To Haves

  • One or more years of food service or hospitality experience is preferred.

Responsibilities

  • Be knowledgeable and enthusiastic about the restaurant’s menu and products.
  • Seat customers.
  • Answer telephones.
  • Operate the cash register and cashier customers.
  • Roll silverware.
  • Brew coffee and tea.
  • Support and process to-go and third-party delivery food orders.
  • Support food expediting and soup service.
  • Stock, organize, and maintain retail displays, food cases, and stations.
  • Assist with bussing.
  • Support ongoing table maintenance and clean the restaurant when needed.

Benefits

  • Medical, vision, and dental coverage.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability coverage.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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