Floor Supervisor-Office Manager

Robin•Cambria, CA

21d

About The Position

We are seeking a versatile, tech-savvy restaurant floor supervisor and office administrator who combines a strong commitment to hospitality with careful attention to detail. Approximately 40% of the role is focused on the guest experience on the dining room floor, while approximately 60% supports business operations through digital and physical organization. The position requires moving smoothly between leading an active floor shift and managing spreadsheets and cloud-based organization systems. The mission is to delight guests with a remarkable dining experience that keeps them returning. The stated core values are authenticity, respect, and enthusiasm. Compensation is $24.00–$28.00 per hour, with approximately 36 hours per week.

Requirements

At least 1–2 years of restaurant leadership experience, as stated in the posting.
At least 1 year of administrative or office support experience.
Advanced, hands-on proficiency with Microsoft Office, including Excel and Word, and Google Workspace, including Sheets, Docs, and Drive; this is strictly required.
A warm, empathetic, service-oriented personality and enjoyment of making people feel welcome and valued.
Exceptional organizational skills and attention to detail.
Ability to quickly adapt to restaurant POS systems and reservation platforms.
Availability for a flexible schedule, including peak dinner shifts, weekends, and holidays.

Responsibilities

Greet guests warmly, manage table touches, and proactively resolve minor service issues in ways that create positive guest experiences.
Lead, coach, and support front-of-house staff in delivering warm, seamless service.
Audit the dining room to ensure lighting, music, temperature, and cleanliness meet brand standards.
Manage the floor and floor rotations, and accurately reconcile the cash drawer at shift close.
Maintain and update digital files using Google Workspace and Microsoft Office, and keep physical files organized.
Order, track, and log front-of-house and office supplies; verify the accuracy of digital vendor invoices.
Maintain maintenance schedules and vendor lists.
Update the restaurant POS system with menu changes and manage the central email inbox.